Tim and Jake Eansor’s Double AA Metal Roofing has your forever roof waiting
For 18 years, Double AA Metal Roofing has been your one-stop shop for lifelong roofing solutions. Tim Eansor and his son, Jake, take great pride in their work. They show up on time, they are familiar with your needs, they are professional, and they get the job done in a timely manner.
“I’ve been the owner for 18 years now and I can’t believe it’s been that long,” states Tim. “It’s great. We have a great presence in the home improvement world and in the community, both on the residential side and, also, on the commercial side now. We have a very favourable reputation. We really do our best to do a good job for our customers and we do have our customer’s best interest at heart.”
Tim states that when they make mistakes, they own up to it and fix it, and, at heart, they are in the business to dazzle their customers. As proof, Double AA Metal Roofing keeps an A+ rating with the Better Business Bureau and maintains a litany of positive endorsements on Google Reviews.
“We have great products and great installers,” boasts Tim. “For the most part, they are our own installers. We certify them and train them on the types of products we install. We are a fully insured and fully WSIB-compliant company. Combine all that with a real personal touch that my son and I both try to convey when we meet a customer. We set them at ease right away by telling them that we’re here to help them and make their home, which is usually their biggest investment in their life, look great and do a great job for them. It’s not a cliche, we mean it and we prove it with the end result.”
Something that sets Double AA apart is their dedication to getting to know the customer—Tim and Jake showing up on location, sharing a coffee with the home or business owner and finding the lay of the land.
“I love talking to my customers,” Tim explains. “I get a lot of enjoyment out of that, and I think it rubs off when the personal conversations take place at the kitchen table with my customers. They can tell we are very enthusiastic and very motivated, and we’re excited to do a good job for them.”
A Family Affair
Prior to getting into roofing, Tim studied to become an engineer and spent 20 years working in the steel and automotive industries in Canada and the US. In 1987, he married Kathy, his high school sweetheart, and started a family. Amid an economic downturn, Tim leaned into the skills he learned in the steel industry to transition into metal roofing—something what turned out to be a natural transition for him.
Jake joined the team in 2013 after graduating from a business program at St. Clair College, an addition that Tim sees as one of the great joys of his life.
Working side-by-side, the father/son duo have pushed Double AA to new heights. As Tim nears retirement, Jake is transitioning into a lead role, keeping up his father’s legacy.
“I pretty well wear all the hats,” states Jake. “With my dad, I’ve been working together with him in the industry for about 12 years. As he is starting to exit and retire, and I’ve been taking on more of a role where I’m wearing all the hats in the company. From overseeing installations, through management, procurement, and quality control, I’m overseeing and making decisions.”
Jake says that a lot of his work ethic and customer service ethos he has developed over the years have been due to his father teaching him the right way.
“It’s been great—you gain knowledge over time, learning from somebody who has the expertise and professionalism, and you gain nothing but good habits,” explains Jake. “You learn to treat people the right way. You learn to give them what they pay for and give them a service that far exceeds the competition. I’ve always been taught to do things the right way and to not cut corners. Working with your father is a special thing, not everybody gets that opportunity, and for my dad and myself to have the relationship that we do, we’re able to run a very serious business as well as enjoy our time together and learn from each other to help grow and become a better company each year.”
Providing Their Customers With The Best Options
Double AA’s commitment to lifelong roofing means they give you only the best options. They offer a variety of choices for your home or business, like metal slate roofing, which provides an “old world charm” combined with unsurpassed performance, metal shake roofing, a customer favourite due to its stunning look and lifetime warranty, enhanced two-tone roofing with its multiple colour variations and sharp look, metal shingle roofing, a look that has gained popularity over the years and breaks the cliche of metal roofing looking like barn roofing, standing seem roofing, great for industrial settings and requires little to no maintenance, and ribbed steel roofing, perfect for your residential, commercial, or agricultural needs.
“We offer a permanent roofing solution,” explains Tim. “We install roofs that should not have to be replaced in the lifetime of the homeowner. I think many homeowners realize that the roofs on their homes are temporary—that’s an understood thing when you own a home, that your roof has a finite lifespan—you’re going to have to replace it sometime during your ownership. With our roofs, most have 50-year warranties. They have great surface finishes on them that allow someone to not have to worry about replacing it for about 50 years, and, for the most part, as long as they’re going to own their home—and that really sets the customer at ease.”
Tim says that one of the most common questions he gets from customers is how well Double AA’s metal roofs handle inclement weather—especially with the uptick in high winds and severe thunderstorms.
“Our roofs interlock together and then they are fastened in with screws instead of with nails, which are initially what people would envision when they get their roof installed,” he elaborates. “Our roofs are all installed with screws and that gives them that protection.”
Committed To The Job
Tim says that their commitment to getting the job right begins at the first visit to the customer’s house or business, right until the very end when they ask for final payment. Their goal is to dazzle them while making their experience a great one.
“Our mission statement is to supply and install a permanent metal roofing solution for the customer and to make their experience, from beginning to end, as pleasant as possible and to delight them. It’s what we try to do,” explains Tim. “When you do that, regardless of any other factors, like price—if these roofs were free, everybody would be doing it without even questioning it—they obviously are more expensive. However, when you dazzle the customer and do what you promise, then it makes the customer feel that the money that they put into it is worth it.”
High Praise
When Lisa, who lives in East Windsor, needed work done on her house, she turned to Double AA Metal Roofing to do the job. Tim, Jake, and their team went to her house and installed a metal roof, eavestroughs, downspouts, and gutters with gutter guards.
“They were excellent!” exclaims Lisa. “The workers were very prompt. Initially, when Tim came in, he did a very thorough inspection of the house. It was very professionally done.”
She adds that, in the future, she would come back to Double AA for work on her house, “because of their work ethic and they were so professional about it. It was a very good experience.”
When Keith, who resides in Tecumseh, was building his house, he sought out the services of Double AA for his roofing material and its installation.
“The experience was amazing,” states Keith. “They were on-site, getting the measurements as the framers were framing. They were prepped and ready to go. They provided us with choices, and we made our decision and gave it to them. They ran off, did what they had to do at their factory and gave us the dates that they could install, which left the onus on our builder to have it already to go. They showed up the day they were supposed to, they installed the roof even though it was raining—I was surprised—they cleaned up and away they went.”
According to Tim, their company’s reputation is only growing. “We set ourselves apart through a number of things,” he explains. “We have a great reputation in the roofing industry, we guarantee all our work, we have great relationships with our suppliers, and we have our own certified installers. We’re passionate about what we do, and it really does rub off on our customers.”
With Tim close to retirement, Jake is prepared to make Double AA his life’s work, following in his father’s footsteps.
“The future of the company is definitely going to be my career going forward, for the rest of my working life, and I want to have nothing but growth, to continue with lifetime roofing products and to ensure we give people the best customer service,” states Jake. “As metal roofing grows and the market gets stronger, more and more people are inquiring and going ahead with the lifetime product. I want to focus on our customer service and sell our service even more than the product. It goes a long way with making sure people are happy with what they are purchasing.”
Built For The Sun
Klaus Döhring and his company, Green Sun Rising, are a local leader in solar panels solutions, also known as solar arrays. Established in 2009, Green Sun Rising designs, develops, and implements all sizes photovoltaic projects, whether for your business or your home.
Solar arrays are a safe, smart, and socially conscious way to generate electricity, straight from the energy of the sun. Green Sun Rising’s guiding principle is, “The stone age did not end for lack of stones. The oil age will end long before we run out of oil.”
“Solar systems also make good sense, and a metal roof with standing seams plus a solar system make the building future-proof,” states Klaus. “We can make a suitable building net-zero, protecting from future cost of electricity and future inflation of the cost of electricity.”
Klaus, educated as an engineer, also used to work with Tim prior to the founding of Green Sun Rising. Despite now running separate companies, their two companies complement each other as solar arrays are often best mounted on metal roofs.
“Durable roofs make a lot of good sense, and a metal roof is durable,” explains Klaus. “Also, we like standing seam metal roofs, which allow clamps to attach to the standing seam, avoiding penetrations. Double AA Roofing is doing a fine job, and we appreciate the collaborative relationship we have.”
“It’s a great idea to put a permanent roof underneath the solar panels,” adds Tim. “If you have to remove the solar panels to change the roof at some point, that can be very costly and can offset the benefits you get from putting the solar array on to begin with. We’ve always felt that our products compliment each other nicely.”
Tim states that when it comes to roofing and solar energy solutions, despite their companies being separate entities, that Double AA Metal Roofing and Green Sun Rising put together a great package for their customers.
“Klaus and I are both engineers, and Klaus is about as technical as you can get when it comes to understanding solar systems and electrical power grids—you can’t get a more knowledgeable guy,” praises Tim. “With that kind of expertise, he’s able to expertly guide the customers.”
